PRIVACY POLICY

A Legal Disclaimer

Effective Date: 12/11/25

Open Heart Space Counseling (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect:

Personal information you provide (name, email, phone number, appointment details)
Information submitted through contact forms or scheduling tools
Non-identifiable usage data (browser type, pages viewed, time spent on site)

How Your Information Is Used

We use your information to:

Respond to inquiries
Schedule appointments
Improve website functionality
Maintain communication about services
Ensure safety and quality in service delivery

No personal health information will ever be collected or shared through the website outside of secure, HIPAA-compliant systems.

Sharing of Information

We do not sell or rent personal data. Information may be shared only when:
Required by law
Necessary to protect rights or safety

With your explicit consent

Cookies & Analytics

Our website may use cookies or analytic tools to better understand visitor engagement. This information is anonymous and not linked to personal identity.

Data Security

We take reasonable steps to protect your information, but no online communication is ever completely secure. For therapy services, all confidential information is handled through secure, HIPAA-compliant platforms.

Links to Other Websites

Our site may link to external resources. We are not responsible for their content or privacy practices.

Your Choices

You may request updates, corrections, or deletion of your personal information by contacting us directly.

Contact Information

Open Heart Space Counseling
Rockville, MD
Email: ppoffenroth@gmail.com
Phone: 202-302-0450